Shreenet

SGSPL Broadband Services means the Broadband Internet Access Service offered by (SGSPL) having its Registered Office at No. B-10/98, New B Type, GIDC I.E., Vapi, Valsad, Gujarat, India 396195.

SGSPL Broadband and SGSPL Lease line are the registered trademarks of SGSPL.

Customer means any person who avails the service(S) offered by SGSPL.

"Service" in general includes but not limited to Internet Access, E-mail, World Wide web., Broadband, Internet Telephony, Designing, Hosting, International Roaming and other information services that SGSPL offers, Markets, maintains and supports as of data and all updates and upgrades that SGSPL may offer to the Customer, However Service in relation to customer that mean and come only those Service, which the customer has specifically availed.

The Terms and Conditions herein Acceptable Usage Policy and Responsible Usage Policy (available at www.shreenet.com) published by SGSPL from time to time shall constitute and will be an integral part of the agreement between SGSPL and Customer with respect to the service. SGSPL reserves the right to change any of all aspects of this agreement operating rules, usage, guideline, prices governing the Service, Service plans, the pricing structure of product, service policies at any time without prior information to the Customer. The Customer acknowledge that it is his/her sale responsibility to appraised himself/herself of the Terms and Condition and Responsible Usage Policy ,as amended from time to time and agrees to abide by the same The Customer shall visit www.shreenet.com to apprise himself of the latest terms and conditions, service plans & policies etc

Every subscriber registration must be done with complete and correct details such as name, address, telephone number and e-mail address, etc in case of any change the same should update by the respective subscriber without fail or delay.

The Service is being provided subject to all the applicable Indian laws rules and regulations.

SGSPL Shall provide Service to the customer in accordance with the terms and conditions than in form are as amended from time to time to the expiry of the specified period for which the Customer has paid for the service change is payable in advance and is non-refundable. All taxes, duties, charges or any other service of any nature whatsoever payable for the services shall be payable by the customer in addition to the service changes.

SGSPL will put in its best efforts and strive to maintain the maximum possible uptime of the Service, However SGSPL will not be responsible for downtime of Service due to reasons beyond its control.

The Customer also acknowledge and accept that in the very nature of the service to be provided there can be number of factors affecting the provision of the service by SGSPL and the obligation of SGSPL to provide that services shall be on beat endeavor basis.

SGSPL shall not be liable to the Customer for any loss, expense or damage of any kind in connection with the performance of its obligations under this contract or arguing from disruption, interrupted suspension or malfunction of the service for whatsoever reason reason including Force major expect when there is deliberate failure or breach on the part of SGSPL.

SGSPL shall not be responsible for any losses and damages which may occur resulting from the use of any third party software or services.

SGSPL will be responsible only for carrying data package and is not responsible for its nature or content. Customer guarantees that the Service will be used for genuine purposes only and will not be used for any immoral or unlawful or socially unacceptable purposes.

Customer acknowledges, accepts and specifically declares that he is fully aware of the nature and terms of the service and acceptable Usage Policy. The customer shall be exclusively responsible for making arrangements for getting the necessary hardware and software and/or software at the customer's end.

SGSPL will not be responsible for the problems related to Customers PC and the software loaded on it.

Customer hereby undertakes to indemnify and hold harmless SGSPL against liability, which may arise for any and all, acts on the part of the Customer in availing the service.

The Customer shall take full and sole responsibility for preserving the secrecy of the password. The Customer acknowledge and accept that considering the nature of the service there will be a need to change the password from time to time to avoid misuse and to maintain secrecy, SGSPL shall not be responsible for any wrongfully or unauthorized use, under any circumstances.

The Service to be provided shall be exclusively to the Customer , The Customer shall not transfer, reassign, self, and/or offer or promote the Service to others or otherwise share the services with others including the affiliates of the Customer. Customer Shall not do anything that is detrimental to SGSPL interest.

SGSPL shall have the right to terminate the Services without any prior notice to the customer in the event of breach of these terms and conditions on the part of the Customer SGSPL and the Customer shall also have the right to terminate this Agreement at any time by giving 30 days prior notice in writing to the other and without the need to assign any reason for such termination in the event of such termination by SGSPL the Customer shall be entitled to return of the proportionate part of the changes paid for the unutilized period of service. SGSPL shall not be liable to refund any amount if the termination is by the customer or for breach or failure on the part of the customer through a dedicated customer care service team. The customer shall in all communications to SGSPL including when interacting with its employees,associates and partner, maintain decorum, decency and shall refrain from using any threatening, unparliamentary, abusive language, SGSPL reserves the right to terminate or disconnect such customers with an immediate effect if found using such language.

The Customer agrees that the Broadband service is a single PC connection. SGSPL SGSPL responsible for any downgrade of service due to redistribution by the customer.

The Customer acknowledges that the Service is provided “as is: SGSPL, its employee,agents, suppliers, vendors and distributors make no warranty of any kind, either expressed or implied, regarding the quality, accuracy, or validity of the data and/or information available on its systems or residing on or passing through its inter-connecting networks, or that the Service will be uninterrupted or error free. SGSPL expressly excludes any implied warranty of merchantability or fitness.

SGSPL and the customer hereby agree that this agreement together with the operational rules, Acceptable Usage Policy and usage guideline and other terms notified by SGSPL shall constitute the complete terms and conditions between them and there shall be no addition, modification or deletion to these terms and condition unless it is so agreed in writing and signed by both "SGSPL" and the customer.

Telephony on internet is permitted to a limited extent i.e. (i) from PC to PC within or outside India (ii) PC in India to Telephone outside India (iii) IP based h.323/SIP Terminals within or outside India. The Customers shall strictly comply with the above and the persons involved are liable to be proceeded with and punished.

It is illegal to terminate internet Telephony call to any public telephone number (PSTN,ISDN, PLMN, etc) in India irrespective of whether the same originates in India or abroad.

The customer agrees that SGSPL shall not be liable for service downgrade where the 'last mile connectivity' is not provided by SGSPL the responsibility of ensuring last mile connectivity shall be on the last mile connectivity network provider like Cable TV Operator, DID etc. and SGSPL responsibility shall be limited to ensure service till the point of presence of the last mile network operator.

SGSPL entire liability and the Customer's exclusive remedy for any failure or breach on the part of SGSPL shall be the return of the charges paid by the Customer relating the unexpired period of the use. SGSPL disclaims all warranties and conditions express or implied including but not limited to implied warranties or conditions of merchantability, fitness for a particular purpose with regard to the services offered and in no event SGSPL shall be liable for any other damages including special, indirect or consequential damages loss, damage or consequence arising from non-compliance of the customer to any applicable laws, rules, regulations, etc.

In using the service the customer agress to comply with all laws, regulations and rule applicable and hereby indemnifies SGSPL against any claims, loss, damage or consequence arising from non-compliance of the customer to any applicable laws,rules, regulations, etc.

SGSPL will not be liable for any act of the Business Associate managing the Service at Customer's end outside the scope of this service. The customer expressly acknowledges that the liability of SGSPL is to the service rendered by SGSPL and SGSPL shall not be liable for any acts or deeds of the Business Associate.

The customer hereby declares that he has read there terms and conditions and the order form completely and that he unconditionally agrees to abide by these terms and conditions and as is applicable from time to time.

The 'backbone' i.e. The Cables, Switches etc. installed by SGSPL is the exclusive property of SGSPL and customer shall not remove/relocate these without prior consent from SGSPL.

The service is exclusively for Home usage and not for commercial usage, Usage for more than 6 hours per day shall be commercial usage. SGSPL reserves the right to disconnect the service without prior intimation, if the usage is found to be commercial.

User acknowledges that spamming of e-mails is prohibited. Spamming is the transmission of any form of mail that can be interpreted as junk mail or mail generated via a distribution list, which the recipient has not specifically requested. The User can transmit only a fixed number of outgoing mails as part of SGSPL's Mail policy and a Violation of this will by considered as spamming. SGSPL reserves the right to block the users's email id or even terminate the services if this is violated by any user.

The speeds mentioned against various service plans are as experienced within the SGSPL network.

For enhanced security, the SGSPL Broadband User ID as chosen by the user at the time of registration, the IP Address and the MAC address(Unique for each LAN Card) will be tied to each other. This means that a USER ID can be used only for that User's PC and IP address/PPPOE/Dialer Broadband allocated to the user, However, it is possible for the user to have multiple user ids, within different service plans from the same PC.

The Customer shall not use the service provided by SGSPL for any illegal, or unlawful purpose, Customer shall at all times follow all the rules & registration laid down by the competent authorities from time to time SGSPL recommends that at the customers shall go through the "Parental Guideline" and understand the given guidelines, as mentioned in the www.shreenet.com.

Installation charge is non- refundable in any case. Subscriber is Responsible for the Security of the Installed devices in his Premises (Building / Bungalow / Industry , etc.) (In case account is not renewed in 10 days, additional Rs. 50 Per month will be charged as delayed charges.)

Helpdesk service is available for 24 hours. Onsite service is available during 10:00 A.M to 06.00 P.M only.

The One Time Installation charge paid by the customer is bind to the location of the connection and is non refundable in any case. However if the customer migrates to a new location he/she is liable to pay the OTC again according to the new location.Further if any damage/robbery of the device occurs, the customer is again liable to pay the charge.

providing Internet and many other IT related services and solutions

Always driven by excellent Customer service and a sense of responsibility towards our customers.

Broadband
Home & retail

SME Broadband
(1:2)

Leased Line
(1:1)

Corporate
Lan Network

Hotspot
setup & services

Latest Plans

Latest Plans

Free Hotspot Setup for Events

We are providing free Hotspot Setup configuration for Large events

Use our free Internet service at any social event.

Contact Us

Location

Copyrights © Shreenet 2016

Website Design and Develope by Softyoug Solution

providing Internet and many other IT related services and solutions

Always driven by excellent Customer service and a sense of responsibility towards our customers.

Broadband Home & retail

SME Broadband (1:2)

Leased Line (1:1)

Corporate Lan Network

Hotspot setup & services

Latest Plans

Latest Plans

Free Hotspot Setup for Events

We are providing free Hotspot Setup configuration for Large events

Use our free Internet service at any social event.

Contact Us

Location

Copyrights © Shreenet 2016

Website Design and Develope by Softyoug Solution

Broadband
Home & retail

SME Broadband
(1:2)

Leased Line
(1:1)

Corporate
Lan Network

Hotspot
setup & services